Scheduling an Appointment: If you’d like to make an appointment at our office, please give us a call at (828) 322-1213. If you’re a new patient, we will need completed new patient forms at least 48 hours prior to your appointment. For your convenience, these forms are available here.
Cancelling an Appointment: If you need to cancel an appointment, please call us at (828) 322-1213. All appointment cancellations must be made at least 24 hours prior to the scheduled appointment time to avoid a cancellation fee. Thank you for your consideration.
AFTER HOURS CARE:
It is our goal to provide you with access to a physician 24 hours/ 7 days a week. In the event you need care after hours that is not a medical emergency we request you contact us first.
Direct Physician Access After Hours:
To speak to our on-call provider after hours please call 828-315-5000. When you call this line you will provide your call back number to the operator. The operator will then contact the physician on-call and you should receive a call back within 15 minutes or less. (If for some reason you do not receive a call back within 15 minutes please call the on-call line again.)
This service provides direct access to our on-call physician (this is not a phone triage line) and is intended for medical questions or concerns. After speaking with the on-call physician, if they are unable to assist you they may refer you to an urgent care center with whom we have an agreement.
Urgent Care Co-Management: Viewmont Internal Medicine has established co-management agreements with Catawba Valley Urgent Care, as well as Frye Urgent Care to provide acute and routine care to our patients after hours. Protocols are in place for both urgent cares to be able to access information from our patient’s records, when necessary. Be sure to let Catawba Valley Urgent Care/ Frye Urgent Care know that you are a patient at Viewmont Internal Medicine, so that we may coordinate your care.
Catawba Valley Urgent Care
2972 N. Center Street. Hickory, NC 28601.
Hours of operation: M-F~ 9am – 7pm & Sat-Sun: 9am – 5pm
Frye Urgent Care
1105 Fairgrove Church Rd SE , Conover NC 28613.
Hours of operation: M-SAT~ 8:00 am – 8:00pm SUN~ 10:00am- 5:00pm
Behavioral Health Co-Management Agreement:
To provide for your behavioral health needs, Viewmont Internal Medicine has established a co-management agreement with Catawba Valley Medical Center Psychiatric Services. This agreement sets expectations for information sharing and safe, efficient, coordinated patient care. In the event of immediate medical need after hours you may contact them directly at the number below.
Catawba Valley Medical Center Psychiatric Services
1120 Fairgrove Church Road SE #12, Hickory, NC 28602.
Office hours are 9:00 am – 5:00 pm Monday – Friday.
Website- CVMC Psychiatric Services.